Booking and record questions
Prepare a course support request
Choose the issue first, then have the relevant course and booking details ready when contacting the training team.
Choose a starting point
Use registration guidance for a public class, group-training information for a team, or contact support for a record question. Confirm location coverage before making plans.
Requesting a date change
- Find the original course, city, date and learner name.
- List alternative dates and any deadline.
- Wait for written confirmation before treating the booking as changed.
Looking for a training record
Have the registration name and email, complete course title, class date and location ready. Explain why you need the record and ask which replacement or renewal process applies.
Keep the question focused
Bring the exact requirement for course-selection advice. A support request does not itself change a booking or establish a certificate’s acceptance.
Adapted from the original support guide; source provenance is retained in the project record. This review is not current pricing, binding booking terms or proof of a confirmed registration.